Care in the Village

Comprehensive Home Care Solutions for Your Village

At Care Live Smile, we recognise the importance of providing residents with a secure, comfortable environment while ensuring they receive the necessary support to maintain their independence. Our specialised service, Care in the Village, is designed to offer a seamless, reliable home care solution tailored to the unique needs of retirement village operators and their residents.

The Problem

Residents move into retirement villages seeking security and comfort as they age. However, many villages do not offer direct home care services, requiring residents to source their own care providers. This often results in multiple providers entering the village, leading to inconsistent care and a lack of familiarity between residents and caregivers.

Our Solution

Care Live Smile offers a comprehensive solution by recruiting a dedicated team of care workers specifically for your village. These Care Workers can be utilised by your residents Home Care Provider under a brokerage arrangement.  These care workers are selected in collaboration with village managers to meet the unique needs of your residents. Our approach ensures a consistent and familiar care team, enhancing the overall well-being and satisfaction of your residents.

Key Benefits:

• Consistent Care Team: Residents benefit from a reliable, familiar care team dedicated to their village.

• Familiar Faces: Our staff become trusted members of the community, providing comfort and reassurance.

• Single Point of Contact: One key contact for all care-related issues ensures streamlined communication and problem-solving.

• Customised Care Selection: Village managers participate in the recruitment process to ensure care workers meet specific resident needs.

• No Additional Space Required: Our services do not require additional onsite staff space, simplifying implementation.

• The resident maintains choice by staying with their preferred home care provider.

Village Commitment

To make our collaboration successful, we ask for the following:

• Identify care worker qualities and qualifications that meet your village's needs.

• Promote Care.Live.Smile staff to your residents and Home Care Providers delivering services to your residents

• Provide residents with our contact information to set up brokerage arrangements.

• Allow us to host two morning teas to introduce our care staff and promote our services to your residents

Our Commitment

• Prioritise rostering care staff to your village before other providers.

• Work collaboratively with your village manager to meet the needs of your residents.

• Coordinate candidate interviews for the village manager to attend.

• Provide a single key contact for service delivery.

• Partnership approach in planning and delivering services to your residents

Why Choose Care Live Smile?

By partnering with Care Live Smile, you can ensure your residents receive high-quality, consistent care from a dedicated team of professionals. Our high-quality service integrates seamlessly with your existing operations, offering a reliable solution that enhances resident satisfaction and well-being.